Terms & Privacy

& Privacy

Terms of Use

Hive Urban Ltd., is an Israeli company, and together with any of its affiliates, shall be referred to as “Company”, “we,” “us,” or “our”.

Acceptance of Terms



  3. These Terms will apply to any use of our website (the “Website”) by you or anyone on your behalf. Without derogating from the foregoing, any use of the Website is subject to these Terms and all applicable laws, rules, and regulations in the country in which the Website is being used. The responsibility to read, understand and comply with such applicable law is your full responsibility as a user.

Data Privacy and Security

The collection and use of any information about you or in connection with your use of our Website, whether such information is identified or identifiable, is governed by our Privacy Policy at [________________] [EBN Note: Please implement embedded link].

Use Limitations

Except to the extent expressly permitted in these Terms or required by law on a non-excludable basis, the use of the Website shall be subject to the following prohibitions:

  1. You must not sub-license your right to access and use the Website;

  2. You must not permit any unauthorized person to access or use the Website;

  3. You must not use the Website to provide services to third parties;

  4. You must not copy, or make any alteration to, or access the software code of, the Website damage, interfere with, or disrupt the integrity, performance or use of the Website; 

  5. You must not use the Website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

  6. You must not copy, modify, create any derivative works; or reverse assemble, decompile, reverse engineer or otherwise attempt to derive source code (or the underlying ideas, algorithms, structure or organization);or build a similar or competitive product or service to the Website; or remove any copyright notices, identification or any other proprietary notices from any of the software, copyrighted content and any proprietary information in this Website;

  7. You must provide the Company with any information which it may reasonably require from time to time to enable the Company to perform its obligations under these Terms, while to complying with any and all applicable laws and/or regulations; 

  8. You must provide the Company, at the earliest possible notice, the details of changes to your details that may affect any aspect of these Terms or the Website.

Your Undertakings 

  1. You shall use the Website in accordance with the provisions of these Terms and the guidelines provided by the Company, from time to time.

  2. Certain portions of the Website may be provided by Company third-party licensors, and the Company’s ability to provide such portion of the Website is subject to the willingness of such licensors to continue to contract with it.

  3. Except as otherwise stated hereunder, the Website is provided “as is” and may be modified, supplemented, or removed from time to time in the Company’s sole discretion in accordance with the terms and conditions hereunder.

  4. As the Website is never wholly free from defects, errors and bugs. Therefore, and subject to the other provisions of these Terms, the Company gives no warranty or representation that the Website will be wholly free from defects, errors and bugs.

  5. The Website is never entirely free from security vulnerabilities, however, the Company is making efforts to act in accordance with industry practices to prevent such security vulnerabilities. 

  6. The Company will not provide any legal, financial, accountancy or taxation advice under these Terms or in relation to the Website, and, except to the extent expressly provided otherwise in these Terms.

Changes to the Website

The Company may change or discontinue the Website or provide new, additional, or replacement Website without prior notice. In the event of a material change to the scope of the Website, the Company may provide notification of change, and you can choose to reject such new, additional, and/or replacement Website. Unless you provide written notice of your rejection within a reasonable time, the new website will promptly take effect.

No Transfer of Ownership 

All rights, of any kind whatsoever, including, but not limited to, intellectual property rights, copyrights, trademarks, brands, patents, trade secrets, samples, know-how and/or any other material included and/or associated with the Company's Website and the operation thereof, whether said rights are registered or unregistered, are and shall at all times be exclusively owned by the Company. You are hereby acknowledged that you shall have no rights of any kind to the Company's Website. 

Information & advertisements posted by third parties [EBN Note: Please advise if relevant, if not can be deleted]

The Company may display advertisements and sponsors on the Website. The Company does not endorse or recommend the Website of any advertiser. The advertiser you select, if and to the extent such is selected by you, is solely responsible for its Website to you, as their customer. The Company may display links to other sites that may be of interest to you but for which the Company has no responsibility and/or liability in connection therewith. You accept that after leaving the Website and/or platform to other sites or applications, the Company cannot be responsible in any way for any material that you encounter and we exclude to the fullest extent permitted by law all liability that may arise with respect to or as a result of such material causing any damage, costs, injury or financial loss of any kind.

Third Party Service Providers

The use of any third-party vendors, software, or other service providers in connection with the Website, is further subject to the terms and conditions of such third-party, and the services provided thereunder. Furthermore, under certain circumstances, such third-party services may be interrupted, defected or otherwise not be available to you, due to applicable regulations or other related matters. Without derogating from the disclaimers set forth above, the Company makes no guarantee to the services provided by those third-parties and shall not be held liable for any losses or damages incurred as a result of any third-party services.


  1. You acknowledge and agree that your use of or access to the Website and/or any materials and/or services, if any, offered by the Company shall be at your sole risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. You are solely responsible for any and all acts or omissions made by you in reliance on the Website or any part thereof. To the fullest extent permitted by law, the Company, its officers, directors, employees, and agents disclaim all warranties, explicit or implied, in connection with the Website and your use thereof including implied warranties of merchantability, title, fitness for a particular purpose or non-infringement, usefulness, authority, accuracy, completeness, and timeliness.

  2. You agree that your use of the Website shall be at your sole risk. The Company makes no warranties or representations about the accuracy or completeness of the content of the Website, of the content of any sites linked to the Website, of any third party materials and assumes no liability or responsibility for any:

  • Errors, mistakes, inaccuracies, non-suitability or non-conformity of any content;

  • Direct, indirect, special, incidental, punitive or consequential damages including without derogating personal injury, property damages and/or monetary damages, of any nature whatsoever, arising out of the use of or the inability to use the Website;

  • Any unauthorized access to or use of third party materials, secure servers and/or any and all personal information and/or financial information stored therein;

  • Any interruption or cessation of transmission to or from the Website;

  • Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Website by any third party; or

  • Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, e-mailed, transmitted, or otherwise made available via the Website.

Limited Liability 


  2. You shall bear sole responsibility for any financial damages and claims in respect to your use of the Website and the Company takes no responsibility for any financial decisions or losses from the use of the Website.

  3. All the terms and limitations of these Terms, including the warranty and liability limitations and exclusions, are fair and reasonable in light of the amounts to be paid by you, the nature of the Website, the strength of the bargaining position of each party, the alternative ways that your needs could have been met and the potential benefits and risks for both party in entering into these Terms.


To the maximum extent permitted by any applicable law, subject to the limitations described in these Terms, you agree to indemnify, defend and hold, the Company and its affiliates, and anyone acting on their behalf, harmless, at your own expense and immediately after receiving a written notice thereof, from and against any damages, losses, demands, costs, liabilities, damages and expenses, including attorney’s fees, legal expenses and expert fees’ and other costs of litigation, resulting or arising from, incurred as a result of or in any manner related to your breach of this Terms or any other use by you of the Website in violation of any applicable law.


The Website is not intended for use by minors. In the event that it is brought to our attention that a person under the age of eighteen (18) years makes use of the Website, we reserve the right to prevent his/her access to the Website.

Dispute Resolution

  1. By using or visiting the Website, you agree that the laws of the State of Israel, without regard to principles of conflict of laws and regardless of your location, will govern these Terms and any dispute of any sort that might arise between you and HIVE. Any claim or dispute between you and HIVE that arises in whole or in part from your use of the Website shall be decided exclusively by a court of competent jurisdiction located in Tel-Aviv, Israel, to the exclusion of any other courts, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-convenience with respect to venue and jurisdiction in the courts of Tel-Aviv, Israel. 

  2. HIVE reserves the right to amend these Terms at any time and without notice, and it is your responsibility to review these Terms regularly for any changes. Your use of the Website following any amendment of these Terms will signify your assent to and acceptance of its revised terms. 


Changes to these Terms 

We may modify these terms, including any supplements or addendum, by posting an amended version and including the date of the revision. The amended version will be effective at the time we post it, unless otherwise noted. If such modifications constitute a material change to these Terms, we will provide you with reasonable prior notice before the modifications become effective to you. If you continue to use the Website after any such modification takes effect as provided in the applicable notice, you will be deemed to have consented to the revised terms.

Contact Information

Notices to you may be made via the Website and/or e-mail. 

If you have questions or concerns regarding these Terms, please contact us at: 


Last Updated on May 16, 2024

Privacy Policy

Hive Urban Ltd., is an Israeli company and together with any of  its affiliates (“HIVE”, “we“, “our”, “us” or the  “Company”) respects the privacy of its users and website visitors, and is committed to protecting personal information, which means any information that relates to an identified or identifiable natural person and (hereinafter, “Personal Data”), you may share with us. We also protect our followers, vendors, service providers, partners and others who contact us (these and any others with respect to whom we collect personal data, shall collectively be referred to as “users” or “you” or “Data Subjects”).

This policy and notice (the “Privacy Policy“) explains the types of information we may collect from you or that you may provide when you visit our website at [________________] [EBN Note: Please implement embedded link], our social media pages, or you may provide us with such data in the course of business transactions, sales and support. We are transparent about our practices regarding the information we may collect use, maintain, and process and describe our practices in this policy and notice. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

1. Which information may we collect? [EBN Note: Please confirm all the data stated in this section is relevant and collected by the company]

The Company aims to process only adequate, accurate and relevant data limited to the needs and purposes for which it is gathered. We also aim to store data for the period necessary to fulfill the purpose for which the data is gathered. 

The Company only collects data in connection with a specific legitimate business purpose and only processes data in accordance with this Privacy Policy. 

When you sign up to our website, or in processing data for our users we collect several categories of personal data. Personal Data which is being gathered consists of any details which are personally identifiable provided consciously and voluntarily by you through your use of the website (as described below):

Identifiable Data

This may include your name (first and last), email address, phone numbers, postal address or other identifier by which you may be contacted online or offline, login credentials, your Company account username and password and usage details, and other information you may choose to provide to us. [EBN note: Please confirm if relevant, if not can be deleted]

We may also obtain location data related to the geographic location of your device (such as laptop or mobile phone) on which the Company website is used.

The Company may also collect the email addresses of people who communicate with us via email or other media or create accounts and login credentials. [EBN note: Please confirm if relevant, if not can be deleted]

We may use this information to offer the Company’s services and support, and will share this data across the Company group companies and affiliates to optimize its services.

Statistical Data

We may collect and share online non-identifiable information such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc. Such data may be shared with third party service providers to help us understand the usage patterns for our service. Such data consist solely of non-identifiable information, which we may store indefinitely. [EBN note: Please confirm if relevant, if not can be deleted]

You do not have any legal obligation to provide any information to the Company, however, we may require certain information in order to provide any services. If you choose not to provide us with certain information, then we may not be able to provide you with some or all of the services.

2. How do we collect personal data throughout our services?

We collect Personal Data through your use of our website. In other words, when you are using the website, we are aware of it and gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. This includes technical information and behavioural information such as the User’s Internet protocol (IP) address used to connect your computer to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the User’s ‘clickstream’ on the website, the period of time the User visited the website, methods used to browse away from a page, and any phone number used to call our User service number or email address used to communicate with us via email. 

We collect Personal Data required to provide services when you register interest and/or open an account. In addition, we collect your Personal Data, when you provide us such information by entering it manually or automatically, or through your use of our website, facilities and services, or in connection with site visits, in the course of preparing a contract, or otherwise in engaging with us.

3. What are the purposes of personal data we collect?

We will use Personal Data to provide and improve our services to our users and others and meet our contractual, ethical and legal obligations, including for example:

  • To present our website and its contents to you;

  • administering your account with the Company including to identify and authenticate you;

  • to provide you with the information, services that you request from the Company;

  • verifying and carry out financial transactions in relation to payments you make in connection with the services; 

  • contacting you for the purpose of providing you with technical assistance and other related information about the services; 

  • to allow you to participate in interactive features on our website;

  • to carry out and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

  • notifying you about changes to our service;

  • replying to your queries, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;

  • contacting you to give you commercial and marketing information about events or promotions or additional services and products offered by us and our affiliates, including in other locations;

  • soliciting feedback in connection with your use of the services; tracking use of The Company facilities and services to enable us to optimize them;

  • contacting you to inform you of additional services offered by us or our affiliates which may be of interest to you;

  • compliance and audit purposes, such as meeting our reporting obligations in our various jurisdictions, and for crime prevention and prosecution in so far as it relates to our staff, users, facilities etc;

  • if necessary, we will use personal data to enforce our terms, policies and legal agreements, to comply with court orders and warrants and assist law enforcement agencies as required by law, to collect debts, to prevent fraud, infringements, identity thefts and any other service misuse, and to take any action in any legal dispute and proceeding;

  • for security purposes and to identify and authenticate your access to the parts of the facilities.

4. Data Sharing 

We may transfer personal data within our group, and to third party service providers in the circumstances and for purposes as follows:

  • Affiliates and Subsidiaries. This includes any member of our group, which means the Company and subsidiaries – whether wholly or partially owned by the Company, including other services we offer to our clients, including third parties. When we share data with our affiliates and subsidiaries, we will not use identified personal data. 

  • Third Party Service Providers. We transfer personal data to third parties in a variety of circumstances for the provisions of our services to you. We endeavour to ensure that these third parties use your information only to the extent necessary to perform their functions, and to have a contract in place with them to govern their processing on our behalf. These third parties assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analysing data, providing IT and other support services or in other tasks, from time to time. These third parties also include analytics and search engine providers that assist us in the improvement and optimization of our website, and our marketing.

We periodically add and remove third party providers. At present our third-party providers to whom we may transfer personal data include also the following: Google; contracted developers; designers and consultants, our lawyers, accountants, local payroll service providers, other standard business service providers; Other industry standard business software and partners.

  • Change of Control. In addition, we will disclose your personal data to third parties if some or all of our companies or assets are acquired by a third party including by way of a merger, share acquisition, asset purchase or any similar transaction, in which case personal data may be one of the transferred assets. 

  • Legal obligation. We will transfer personal data to third parties if we are under a legal duty to disclose or share your personal data in order to comply with any legal or audit or compliance obligation, in the course of any legal or regulatory proceeding or investigation, or in order to enforce or apply our terms and other agreements with you or with a third party; or to assert or protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.

For avoidance of doubt, the Company may transfer and disclose non-personal data to third parties at its own discretion.

5. Where Do We Store Your Data?

We keep Personal Data in servers which controlled by the Company through reputable cloud-service providers in the US. [EBN Note: Please confirm]

6. International Data Transfers

We may transfer your personal data outside of the EEA or the UK to be accessed from Israel or stored in the US, and as follows: [EBN Note: Please confirm]

  • store or backup the information;

  • enable us to provide you with the services and fulfil our contract with you;

  • fulfil any legal, audit, ethical or compliance obligations which require us to make that transfer;

  • facilitate the operation of our group businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights;

  • to serve our users across multiple jurisdictions; and

  • to operate our subsidiaries and affiliates in an efficient and optimal manner if relevant.

7. Data Retention

The Company retains personal data for as long as required to provide the services, or for other reasons. Our users decide when to delete data they control.

The Company will retain personal data it processes only for as long as required in our view, to provide the services and as necessary to comply with our legal and other obligations, to resolve disputes and to enforce agreements. We will also retain personal data to meet any audit, compliance and business best-practices.

Data with respect to which the Company is the processor may be deleted only on action and/or instruction of the controller, except where such data must be retained by us, in our judgment, as above. Data that is no longer retained may be anonymized or deleted. Likewise, some metadata and statistical information concerning the use of our services are not subject to the deletion procedures in this policy and may be retained by the Company. We will not be able to identify you from this data. Some data may also be retained on our third-party service providers’ servers until deleted in accordance with their privacy policy and their retention policy.

Our services and website may, from time to time, contain links to external sites. We are not responsible for the operation, privacy policies and practices or the content of such sites.

8. Information Security 

We take great care in implementing, enforcing and maintaining the security of the personal data we process, whether as processor or as controller. The Company implements, enforces and maintains security measures, technologies and policies to prevent the unauthorized or accidental access to or destruction, loss, modification, use or disclosure of personal data. We likewise take steps to monitor compliance of such policies on an ongoing basis. Where we deem it necessary in light of the nature of the data in question and the risks to data subjects, we may encrypt data. Likewise, we take industry standard steps to ensure our website and services are safe.

Note however, that no data security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, leaks, viruses and other data security breaches will never occur.

Within the Company, we endeavor to limit access to personal data to those of our personnel who: (i) require access in order for the Company to fulfil its obligations, including also under its agreements, and as described in this Privacy Policy , and (ii) have been appropriately and periodically trained with respect to the requirements applicable to the processing, care and handling of the Personal Data, and (iii) are under confidentiality obligations as may be required under applicable law.

The Company shall act in accordance with its policies and with applicable law to promptly notify the relevant authorities and data subjects in the event that any personal data processed by the Company is lost, stolen, or where there has been any unauthorized access to it, all in accordance with applicable law and on the instructions of qualified authority. The Company shall promptly take reasonable remedial measures.

9. Data Subject Rights 

Data subjects have rights, and we respect them.

We enable privacy rights under generally accepted data protection laws, including the GDPR as follows: Rights to data portability; Rights to access data; Right to rectify data; Right to rectify data; Right to object to processing; Right to erase data. 

Data subjects in the EU have the right to lodge a complaint, with a data protection supervisory authority in the place of their habitual residence. 

If, for any reason, a data subject wishes to modify, delete or retrieve their Personal Data, they may do so, where applicable, by contacting the Company as detailed below.

Note that the Company will have to undertake a process to identify a data subject exercising their rights. The Company keeps details of such rights exercised for its own compliance and audit requirements. Please note that Personal Data may be either deleted or retained in an aggregated manner without being linked to any identifiers or Personal Data, depending on technical commercial capability. Such information will continue to be used by the Company.

Note, that data subject rights cannot be exercised in a manner inconsistent with the rights of the Company employees and staff, with the Company proprietary rights, and third-party rights. 

10. General

  • Minors. Our services are not offered to minors and as such, we do not knowingly collect or solicit information or data from children under the age of 18 or knowingly allow children under the age of 18 to register for the Company services. If you are under 18, do not register or attempt to register for any of the Company services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 18, we will delete that Personal Data as soon as reasonably practicable without any liability to the Company. If you believe that we might have collected or been sent information from a minor under the age of 18, please contact us as detailed below as soon as possible.

  • Changes to this Privacy Policy. The terms of this Privacy Policy will govern the use of the services, website, and any information collected in connection with them. The Company may amend or update this Privacy Policy from time to time. Changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of our services will constitute your active acceptance of the changes to and terms of the Privacy Policy.

  • Our contact details: contact@hiveurban.com

Last Updated on May 16, 2024